Get to Know our Team:
Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.
We offer a comprehensive benefits program to complement your life at Agoda, including insurance, provident fund contributions, relocation support, staff discounts on Agoda products, and more.
Health and Wellbeing
We believe that healthy people are happy people and support health and fitness initiatives like all-company sports days, running and cycling clubs, and high-energy team-building challenges.
Learning & Development
We work hard to provide our people with opportunities to develop their careers and professional skills through online learning and instructor-led training.
Corporate Social Responsibility
Our people are passionate about causes that give back to the community and so are we. We provide support to CSR initiatives like blood donation drives, charity marathons, fundraising cycling events, and more.
We live and work where most people only holiday.
Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 1,000 people from around the globe. While it’s 30°+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment.