AIA Shared Services

Global Business Services


Our Story

AIA SHARED SERVICES

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. 

Since its establishment, AIASS has grown from strength to strength and today, it consists a 1200-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. 

As an employee-centric organisation, we believe in value creation through career development opportunities for our employees. We cultivate a learning culture to enable our employees to gain the right knowledge and skills to grow in their roles while deriving a rewarding and satisfying work experience.

WHAT DO WE DO

AIASS is the hub for AIA’s shared services and provides insurance and finance support operations to other AIA entities across the Asia-Pacific regions. Our services include:

  • Claims Management
  • Call Center Operation
  • Finance Operation
  • Investment Accounting & Data Control Management
  • Policy Administration
  • Procurement
  • SAP
  • Technology Risk Management
  • Underwriting and Issuance Management


Our Address

Wisma Mustapha Kamal, Menara 2, 02-06-01, NeoCyber Lingkaran Cyber Point Barat, Cyber 12, 63000 Cyberjaya, Selangor Darul Ehsan, Malaysia