Technology-Hardware
2 jobs
Open Systems Matrix Sdn Bhd was founded in 2003 with a clear purpose to provide small and medium-sized business with the kind of reliable IT support that previously only available to large corporations.
Our founder came from a background working with multinational IT companies including RedHat, Compaq, HP, Quantum ATL and Qlogic. He saw first-hand how many companies struggled to find reliable, knowledgeable IT support that truly understood their business needs.
Customer-focused culture
Build good relationships with customers.
Understand the customer's actual business needs.
Respond professionally when problems occur.
Take ownership rather than simply close the ticket.
Maintain service quality over the long term.
Practical and hands-on environment
Proactive rather than reactive
Teamwork and ownership
Motor Allowance: Monthly allowance provided to employees who use their personal motorcycle for work-related travel.
Phone Allowance: Company provide a phone with number for work related communication and stay connected with clients
Yearly Bonus: Annual performance-based bonus awarded to employees based on company and individual performance.
50, Jalan Puteri 5/6, Bandar Puteri, 47100 Puchong, Selangor, Malaysia