Job Description

We're Hiring! Join Our Growing Team Today!

A great opportunity awaits individuals who are passionate, motivated, and ready to grow with us.

Hiring Locations: 103 Coffee, Sri Petaling

Experience, Technical Knowledge & Functional Skills

• Minimum 2–3 years of experience as a Barista in a café or F&B environment.
• Strong coffee knowledge with hands-on experience in coffee preparation, beverage making, and maintaining consistent product quality.
• Proficient in operating espresso machines, grinders, and other bar equipment, including basic calibration and troubleshooting.
• Familiar with POS systems, cashiering, menu knowledge, beverage standards, and service procedures.
• Good understanding of food hygiene, safety, and cleanliness standards.
• Customer-oriented with a friendly, positive attitude and excellent customer service skills.
• Good communication and interpersonal skills with the ability to work effectively in a fast-paced environment.
• Responsible, reliable, and able to work both independently and as part of a team.
• Ability to guide, mentor, and train junior baristas, ensuring consistency in coffee preparation and service standards.
• Willing to learn and committed to long-term career growth.
• Able to communicate well in English and Bahasa Malaysia.
• Ability to speak Chinese will be an added advantage.

Working Conditions

• Shift-based work, including weekends and public holidays.
• Fast-paced café environment with prolonged standing.
• Hands-on role involving continuous customer interaction and beverage preparation.
• Occasional support required during peak periods or special promotions.

Job Requirements

A) Customer Service

• Greet customers courteously and attend to their orders in a timely and professional manner
• Assist customers with menu recommendations, detailed product information, and service-related inquiries
• Handle cashiering duties accurately, including order processing and payment handling

B) Front-of-House Operations

• Support daily café operations including order taking, food and beverage serving, and table clearing
• Maintain cleanliness and tidiness of the dining area, counter, and front-of-house equipment
• Follow outlet SOPs, service standards, and hygiene requirements at all times

C) Team Support

• Collaborate with outlet team members to ensure smooth café operations
• Follow work schedules and instructions assigned by outlet supervisor
• Guide and support Baristas and Barista Trainees in beverage preparation and service standards

D) Beverage Preparation & Bar Operations

• Prepare coffee and beverages to a high professional standard, ensuring consistency and quality
• Oversee beverage preparation processes and ensure adherence to café recipes and standards
• Perform basic calibration, equipment checks, and bar setup to support consistent output
• Maintain cleanliness, organization, and hygiene of the bar area and equipment

E) Compliance & Other Duties

• Comply with food safety, hygiene, and workplace safety standards
• Any other duties as assigned by the Supervisor, Bar Manager, or Outlet Manager

Skills