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Customer Service Executive

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This job is all about making customers feel welcome and supported as a Customer Service Executive. You might like this job because it offers a fun, young environment, great pay, and opportunities to grow in your career!

RM 2500 - RM 3500

Bangsar, & The Hub SS2 & KLGCC, Selangor

Job Description

Job Description: 

Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support.

Responsibilities:

  1. Greet and assist customers in a friendly and professional manner.
  2. Answer calls, take messages, and direct inquiries.
  3. Manage appointments and ensure smooth scheduling.
  4. Provide accurate information about our company and services.
  5. Assist with administrative tasks and maintain records.
  6. Handle customer complaints and escalate issues when necessary.
  7. Maintain a clean and organized working area.

Benefits:

  1. Full-time employment with fixed shifts (Tue-Sun open, Mon closed).
  2. Competitive monthly salary: RM2,500 - RM3,500.
  3. Commission pay based on performance.
  4. Performance and yearly bonuses.
  5. Opportunities for career advancement.
  6. EPF and SOCSO contributions.
  7. Leave entitlements as per company policy.
  8. Medical coverage.
  9. Company trips and team-building activities.
  10. Young & fun working environment focused on learning and growth.

Locations:

  1. Bangsar
  2. The HUB SS2
  3. KLGCC

To apply, please submit your resume and cover letter specifying your preferred location. We look forward to your application.


Job Requirements

Requirements:

  1. High school diploma or equivalent.
  2. Customer service or similar experience preferred.
  3. Excellent communication and interpersonal skills.
  4. Strong organizational and multitasking abilities.
  5. Proficient in basic computer applications.
  6. Remain calm and professional in stressful situations.
  7. Attention to detail and a positive attitude.


Skills

Customer Service
Front Office
Administrative Support
Retail Experience
Salonbiz

Company Benefits

Annual Incentive Trip

Every new year comes with new goals, and with achievements, comes great reward for all!

Team Building Activities

Activities and in-house events twice a year to strengthen our bond

Semi Annual Staff Award

Get awarded and recognized for your hard work!

Medical

Not well? Don't worry! We'll take care of your medical fees

Charity Work

Annual charity work to give back to the community

Annual Leave

Annual leave entitlement, with an increase every 2 years. Bonus leave for long serving staff


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship


Company Profile

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