Job Description

Administrative Support

• Handle daily administrative and office support tasks. 
• Prepare, process, and maintain quotations, invoices, purchase documents, and related paperwork. 
• Organize and maintain proper filing systems and company records. 
• Assist in preparing and submitting application forms and supporting documents.
  

Customer Service & Sales Support

• Welcome and assist walk-in customers at the showroom professionally. 
• Understand customer requirements and recommend suitable products or services. 
• Provide excellent customer service to enhance customer satisfaction and overall experience. 
• Follow up on customer inquiries and maintain strong customer relationships.
  

Project & Client Coordination

• Coordinate with internal teams to ensure smooth project execution and timely updates. 
• Follow up on project progress and customer requests. 
• Communicate project status and updates to customers when required. 
• Ensure customer issues and concerns are addressed promptly.
  

Documentation & Reporting

• Maintain accurate customer records and sales documentation. 
• Track quotations, sales activities, and project follow-ups. 
• Prepare basic reports and updates as required by management.
  

Other Duties

• Support showroom operations and daily business activities. 
• Perform ad-hoc assignments and tasks as assigned by management.

Job Requirements

Education & Experience

• Minimum SPM, Diploma, or equivalent qualification. 
• Fresh graduates are encouraged to apply. 
• Prior experience in administration, customer service, retail sales, or showroom sales is an added advantage.
  

Skills & Competencies

• Good communication and interpersonal skills. 
• Strong customer service mindset and sales orientation. 
• Proficient in Microsoft Office applications (Word, Excel, Outlook). 
• Good organizational and documentation skills. 
• Ability to multitask and manage priorities effectively. 
• Detail-oriented and responsible.
  

Personal Attributes

• Friendly, positive, and professional personality. 
• Proactive and willing to learn. 
• Able to work independently and as part of a team. 
• Strong follow-up and coordination skills. 
• Customer-focused with a problem-solving attitude.
  

Working Hours

• Working Hours: 10:00 AM – 7:00 PM (including 1-hour lunch break) 
• One fixed off day between Monday to Thursday (subject to management approval) 
• Friday to Sunday are regular working days

Skills