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Growth & Retention Marketer

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This job is all about growing and keeping customers happy through smart online marketing. You might like this job because you'll manage fun ads on platforms like TikTok and keep track of sales success using cool tech tools!

RM 5500 - RM 8000

Sunway Velocity , Kuala Lumpur

Job Description

  • Plan, launch, and optimize campaigns across Meta, TikTok, XHS, and Google Ads.
  • Track and improve ROAS, CAC, and cost per sale by product line (trade-in, refurbished, warranty).
  • Coordinate with partners for co-marketing and retail activation campaigns.
  • Build and maintain dashboards for campaign and sales performance (GA4, Looker Studio).
  • Implement and automate WhatsApp and chatbot flows for lead nurturing, reactivation, and loyalty.
  • Segment customers by purchase frequency and product type for personalized targeting.
  • Collaborate with the Content and Design teams to align creative assets with campaign goals.
  • Analyze campaign performance to guide creative testing and budget optimization.

Job Requirements

About the Role

We’re looking for a data-driven Growth & Retention Marketer to build and optimize 3cat’s full-funnel performance engine — from acquisition to repeat purchase. You’ll manage paid ads, performance tracking, and lifecycle automation to grow predictable, profitable sales for both online and retail channels

  • 2–4 years of experience in performance marketing, ideally in eCommerce or retail.
  • Proficient in Meta Ads Manager, TikTok Ads Manager, Google Ads, GA4, and Looker Studio.
  • Strong analytical mindset and ability to interpret data into actionable strategy.
  • Familiar with CRM or chatbot tools (ManyChat, WATI, Klaviyo, Mailchimp).
  • Excellent communication and coordination skills with internal and external partners.
  • Willing to travel nationwide to support retail activations and partnerships.

Tools You’ll Use

Meta Ads Manager, TikTok Ads Manager, Google Ads, GA4, Looker Studio, ManyChat/WATI, Sheets


Skills

E-Commerce Marketing
Digital Marketing
Marketing Strategies
Market Trend
Market Research
Retail Management
Effective Communication

Additional Info

Company Activity

Last active - few minutes ago

Career Level

Senior Executive

Job Specialisation


Company Profile

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3cat