Job Description

About Us

3cat.my is not just a used device retailer; we are Malaysia’s largest retailer for pre-loved devices. We are redefining the recommerce industry by combining retail convenience with cutting-edge technology. We move fast, we innovate constantly, and we are obsessed with efficiency. We are building a ""tech-first"" retail operation, and we need a curious mind to help us build the engine that drives it.

Your Role

This is not a ""fetch the coffee"" internship. You will be placed at the intersection of Operations Management, Coordination, and AI Automation. You will be given ownership of real projects that impact how our business runs. 

What you’ll actually be doing:

• Building Automations: You will design and implement workflows using low-code/no-code orchestration tools to automate repetitive operational tasks.
• AI Integration: You will experiment with LLMs and AI agents to solve business problems (e.g., customer service triage, data entry automation, inventory prediction).
• Operations Coordination: You will analyze our current operational bottlenecks and propose tech-driven solutions to fix them.
• Database Management: You will help manage and structure data flows between our frontend, backend, and third-party apps.

Job Requirements

 Training, Development & Rotations

Don't know n8n, Supabase, or LLM APIs? Don't worry. 

We don't expect you to be familiar with any of these on Day 1. But, we expect you to be hungry to learn.

• Mentorship: You will work directly with the leadership and tech teams who will train you on modern automation stacks.
• Skill Acquisition: You will leave this internship proficient in workflow automation, Supabase Postgres databases, and prompt engineering. Even if you didn't enter it with a degree in IT. 
• Rotations: To automate a process, you need to understand it. You may rotate briefly through Sales, Logistics, and Customer Support to identify ""pain points"" that you will then solve with code and AI.

Salary & Benefits

• Competitive Internship Allowance: This is a paid internship (RM1000/month).
• Gadget Perks: Staff discounts on our wide range of pre-loved devices (phones, tablets, laptops).
• Tech Stack Access: Access to premium AI tools and software for your learning and development.
• Free Coffee & Snacks: Fuel for your brain.
• Career Progression: We are looking for future leaders.
• Conversion Potential: High-performing interns are our first choice for full-time Junior Operations or Tech roles.
• Future-Proof Skills: The skills you learn here (AI Ops and Automation) are the most in-demand skills in the current job market. You will build a portfolio of actual deployed automations.

Work Life Balance

• Result-Oriented: We care about what you build and the problems you solve, not just the hours you sit at a desk.
• Flexible Hybrid Options: While collaboration happens best in person, we support flexibility once you are up to speed.

Culture & Vibe

• Safe to Fail: We provide a healthy environment to build, make mistakes, and learn. If you break a workflow in the sandbox, we celebrate the lesson learned.
• Collaborative Startup Environment: No silos. You can talk to the founders, the technicians, and the sales team. Everyone’s idea is valid if it solves a problem.
• Curiosity First: We value ""Why?"" and ""What if?"" over ""We've always done it this way.""

Skills