Job Description

What you’ll do

• Oversee daily production and fulfilment floor operations end to end
• Plan and schedule production to hit daily output and delivery targets against sales demand
• Own inventory: stock control, cycle counts, reconciliation, stock rotation, and minimising wastage and expired stock
• Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
• Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
• Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
• Plan raw-material and packaging replenishment; deal with and follow up on suppliers and OEM partners to prevent stock shortages
• Manage order fulfilment across our online store, marketplaces and courier platforms, meeting daily dispatch deadlines
• Handle returns and failed deliveries
• Manage courier performance and shipping cost
• Lead the team — cooks, packing staff, operators and part-timers: roster, attendance, discipline and overtime control; enforce work policies
• Enforce food hygiene/GMP, workplace safety and housekeeping on the floor
• Keep batch and expiry records traceable
• Set up the operations side of every new product launch (stock codes, storage, packing)
• Track and own fulfilment performance targets, report daily to management, and keep improving efficiency and controlling cost
• Coordinate upkeep of equipment and assets (handling equipment, cold storage, packing machines)
• Keep inventory, order and shipment records accurate and ready for checks
• Work with the other teams as needed — giving Finance/Admin accurate stock and cost data, giving Customer Service tracking and returns support, and telling Marketing and management when stock is ready for launches
• Run and continuously improve our operating system and processes — most of your time is spent monitoring output, quality control and coordinating the floor, with occasional hands-on periods alongside the team when needed

Working Days & Hours:

Mon-Fri: 9:00AM - 6:00PM

Saturday: 9:00AM - 2:00PM

Job Requirements

About the role

88SEED is a fast-growing ecommerce and F&B manufacturing brand. We make our own products, carry OEM lines, and ship everything ourselves — selling on TikTok, our own website, and future marketplaces. We’re looking for a sharp, disciplined Production & Fulfilment Executive to run the back-end of our operation — the engine room behind every order that ships. You’ll own the floor: production output, inventory, dispatch, suppliers and the team that makes it all move. We already have a system in place — your job is to run it well for us, and improve it over time as the business grows. This is a leadership seat with a clear path to Supervisor and Manager for the right person.

What we’re looking for

• Degree in Business Administration (BBA), Logistics/Supply Chain Management or Operations Management — other relevant disciplines welcome
• 1–2 years in a store, retail, F&B or operations supervisory / team-lead role (for example a shift or outlet supervisor); strong fresh graduates are encouraged to apply
• Natural leader — able to lead and manage a team of cooks, packers, operators and part-timers
• Highly disciplined and able to work with minimal supervision
• Comfortable with computer systems (store, marketplace and courier platforms) and Excel/Google Sheets; a fast learner
• Good command of Bahasa Malaysia and English
• Must possess own transport. The workplace is in an industrial area in Ehsan Jaya, Kepong — public bus access is available, but the location is best reached by motorcycle or car
• Physically fit and comfortable in a fast-paced operations environment

Your monthly performance bonus

Your bonus rewards how well you run the operation — including keeping our fulfilment performance in good standing on the marketplaces (orders shipped on time, stock accurate, cancellations low, no platform penalties), strong attendance, and a safe, incident-free floor. Deliver, and up to RM600+ a month is yours to earn.

Skills