Job Description

ABOUT US:

SuDu AI, an AI-driven ERP and MES platform. We're building a team of AI agents that capable of planning, remembering, and executing tasks like a human operators. Our goal is to automate up to 80% of routine operations, significantly reduce costs, and boost efficiency.

JOB DESCRIPTION:

We are looking for a Business Analyst with Quality Assurance expertise to join us as a foundational member of our startup journey. This is more than a role — it’s an opportunity to shape the future of ERP and MES solutions for manufacturing, warehousing, and beyond. As part of our core team, you will bridge business challenges with intelligent system design, driving innovation that transforms how industries operate. You will lead product development processes, mentor upcoming talent, and ensure our solutions are not only functional but visionary. We seek an entrepreneurial leader who thrives in the fast pace of a startup, embraces challenges as opportunities, and is driven to help build a company that redefines enterprise software.

Responsibilities:

• Requirement Analysis for ERP, MES & AI Agents: Conduct in-depth analysis for complex manufacturing and enterprise systems, ensuring alignment with industry best practices.
• Product Ownership: Drive the product roadmap in alignment with company strategy, ensuring transparency with stakeholders.
• Leadership & Mentorship: Lead and mentor a team of QA and BA professionals, ensuring best practices in software quality and business analysis.
• Strategic Business Analysis: Work closely with senior stakeholders to define business objectives, gather high-level requirements, and design enterprise solutions.
• Quality Assurance Governance: Establish QA frameworks, define testing strategies, and implement automated testing solutions to enhance software quality.
• Process Optimization & Continuous Improvement: Identify inefficiencies in business and system processes, recommending and implementing improvements.
• Advanced Test Planning & Execution: Develop comprehensive test plans, perform risk-based testing, and oversee User Acceptance Testing (UAT) for enterprise applications.
• Defect Management & Resolution: Drive defect tracking and resolution processes, collaborating with developers and project managers to ensure product stability.
• Stakeholder Communication: Act as a bridge between technical teams and business users, translating complex system functionalities into business-friendly language.
• Regulatory Compliance & Best Practices: Ensure all business processes and system implementations comply with industry standards and regulations.
• Documentation: Create and maintain comprehensive documentation of business requirements, system design, test plans, and user manuals. Ensure all documentation is up-to-date and accessible to relevant stakeholders.
  

Why Join Us

• Be a Builder, Not Just an Employee – As part of our core team, you’ll have a direct hand in shaping the product, culture, and future of the company. Your ideas won’t just be heard — they’ll be implemented.
• Massive Growth Opportunities – In a startup, you don’t just grow vertically, you grow in every direction. You’ll gain exposure across product, technology, and strategy, accelerating your career far beyond a traditional corporate track.
• Redefine Industries – Our mission is to reinvent how manufacturing, warehousing, and related industries run their operations with intelligent ERP and MES systems. You’ll be contributing to innovation that creates lasting impact.
• Ownership & Autonomy – We believe in empowering our people. You’ll have the freedom to take initiative, make decisions, and own outcomes that matter.
• Startup Spirit, Big Vision – We operate with agility, creativity, and bold ambition. Join us if you want to be part of building something that doesn’t just improve business processes, but reshapes the future of work.

BENEFITS

• EPF & Socso
• Leadership Growth Opportunities
• Exposure to High-Impact Enterprise Projects
• Dynamic and Collaborative Work Environment
• Shares Option

Job Requirements

Requirements:

• Bachelor’s or Master’s degree in Business, Information Technology, Computer Science, or a related field.
• At least 5 years of experience in BA role, with at least 2 years in a leadership capacity.
• Proven experience leading quality assurance teams and business analysis initiatives in ERP or MES environments.
• Entrepreneurial mindset: resourceful, adaptable, and proactive in solving problems with limited resources.
• Willingness to grow within a startup environment, embracing challenges, taking ownership, and contributing to building scalable processes and culture.
• Expertise in enterprise system implementation, particularly in manufacturing and supply chain processes.
• Familiarity with Agile methodologies and the ability to drive Agile QA and BA practices within teams.
• Excellent communication, problem-solving, and decision-making skills to work effectively with stakeholders at all levels.
• Strong analytical skills with the ability to provide strategic insights and recommendations.

Good to have:

• Familiarity with compliance standards such as ISO, FDA, or GMP in manufacturing systems.
• Hands-on experience with Business Intelligence (BI) tools and data analytics.
• Experience with AI-driven testing and robotic process automation (RPA).
• Certification in ISTQB, CBAP, or PMP.

Skills