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STORE SUPERVISOR KLCC

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This job is a Store Supervisor at KLCC. You might like this job because you’ll lead a vibrant team, ensure top-notch customer service, and create a supportive environment while engaging with customers daily. Flexibility is key!

RM 2200 - RM 3000

Kuala Lmpur, Kuala Lumpur

Job Description

  • Create and maintain the right systems in place to ensure all staff can effectively communicate with each other, both on and off the shop floor.
  • Lead from the front and demonstrate 5* Customer Experience yourself while on the shop floor. Be aware of your shop floor at all times through observing and listening to the consultations taking place. Providing clear and consistent feedback and direction to the team on their customer experience is key to shop floor leadership.
  • Ensure work is delegated throughout the management team in order to maximise your time spent on the shop floor.
  • Provide regular learning, coaching and reviews for your team to allow them to consistently deliver 5* customer experience. This includes working with them on their product knowledge, brand awareness, and customer interaction skills.
  • How often development takes place is up to you and the management team - every day is a learning opportunity.
  • Encourage, respect and look after one another. Hold each other up so that your place of work is a supportive environment.
  • Comfortable meeting and engaging with new people.
  • Eager to learn and develop through supportive feedback and training.
  • Ability to work flexible hours to meet the needs of the shop. 

Job Requirements

  • Experience in retail / cosmetic industry
  • Good customer service skills, knowledge in CRM would be an advantage. 
  • Know how to use microsoft excel.
  • Fluency in Mandarin would be an advantage

Skills

Retail Sales
Communication
Microsoft Office
Team Leadership

Company Benefits

Health Insurance

Health Insurance

Medical

Medical

Staff Discounts

Staff Discounts


Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation


Company Profile

Abeaute Sdn Bhd-logo-image

Abeaute Sdn Bhd

Since establishing 25 years ago, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, Lush places emphasis on fresh ingredients like organic fruits and vegetables. Lush fights tirelessly against animal testing and operates a thoroughly comprehensive Ethical Buying department, developing fair and direct trade...