We offer hospitalization and PA insurance coverage for all employees.

Insurance

Special discounted prices across our wide range of products!

Staff Discount

We offer competitive salaries as well as annual increment and bonuses. 

Attractive salary and Bonus

Your career growth is of utmost importance. We want you to grow together with us!

Career Advancement

Accent Wellness Global Sdn Bhd

Accent Wellness Compounding Pharmacy is registered with the Ministry of Health Malaysia and is the only compounding pharmacy in Malaysia that is a member of the Professional Compounding Chemist of Australia (PCCA). We specialize in custom made medications with the aim of fulfilling the unmet medical needs of patients who do not respond well to commercial products.&nbsp;

Who We Are

Here at Accent Wellness, we roll up our sleeves, work hard and move fast. We hold each other accountable and solve problems. We believe that employee satisfaction starts with creating a supportive and inclusive environment where every employee is valued no matter their background. We care about each other, our communities and the environment. Most importantly, we create strong fans out of our customers and have tons of fun along the way. 

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About Working at Accent Wellness

<ul>
<li>Attend to walk-in visitors and customers courteously and tactfully.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Responsible for managing the reception desk and handling enquiries.</li>
<li>Handle all incoming and outgoing calls, mails and courier consignments.&nbsp;</li>
<li>Handle all other related administration work.</li>
<li>Access computer systems to perform daily work, including email, softwares, and shared folders.</li>
<li>Contacts doctors’ offices for patient information clarifications, refill requests, etc.</li>
<li>Contacts patients for any information needed related to prescription.</li>
<li>Processes new orders, refills and pre-orders, noting all activity in patient notes field of pharmacy computer system.</li>
<li>To liaise with courier companies for outoing mails and courier consignments and to dispatch all incoming courier mails / mails effectively and systematically.&nbsp;</li>
<li>To perform other general administrative and clerical support when required and any ad-hoc duties as assigned from time to time.</li>
<li>Locates, and demonstrates general knowledge of Standard Operating Procedures or SOPs.</li>
<li>Works together with all team members to promote a community of cooperation and respect.</li>
</ul>

This job is for a Customer Care Specialist who will handle walk-in customers, manage reception, handle calls and mails, perform administrative tasks, and communicate with doctors and patients. You might like this job because it provides an opportunity to interact with people and contribute to the smooth functioning of a healthcare facility.

We are searching for a frontdesk cum customer care specialist. If you love a frontline role with lots of customer interaction, this is for you!

Customer Service

Customer Relationship Management

Customer Support

Customer Complaint Resolution

Telephone Skills




-Attend to walk-in visitors and customers courteously and tactfully.      


-Responsible for managing the reception desk and handling enquiries.


-Handle all incoming and outgoing calls, mails and courier consignments. 


-Handle all other related administration work.


-Access computer systems to perform daily work, including email,      softwares, and shared folders.


-Contacts doctors’ offices for patient information clarifications, refill requests, etc.


-Contacts pat...

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Company Profile

Accent Wellness Global Sdn Bhd