Job Description

Analytics Innovation Specialist, Kuala Lumpur Office

About Accenture Cargo

Accenture Cargo, a leading advisor within Accenture's Travel unit, empowers the global air freight and transportation industry. We serve top-performing airlines, shipping lines, integrators, forwarders, airports, and leasing firms with data-driven insights. Our dedicated analytics team in Amsterdam and Kuala Lumpur provides comprehensive databases, forecasts, and optimization tools, delivering exceptional customer service and continuous product innovation.

Position Overview

Lead the evolution of our Cargo WebApp — a cutting-edge, client-facing dashboard platform for real-time trade analytics, capacity forecasting, and optimization. As Innovation Specialist, you'll spearhead development, client customization, and innovation, blending technical leadership with strategic client engagement to deliver high-impact solutions.

Key Responsibilities

• Drive end-to-end development and enhancement of Cargo WebApp dashboards, integrating analytics, visualizations, and user-friendly interfaces.

• Engage directly with clients to gather requirements, demo solutions, and iterate on custom features for airlines, forwarders, and logistics leaders.

• Collaborate with cross-functional teams (dev, data, design) to deploy updates, optimize performance, and incorporate ML-driven insights.

• Conduct advanced data analysis to uncover trends, refine models, and elevate dashboard accuracy for capacity and trade optimization.

• Champion innovation by prototyping new features, algorithms, and integrations (e.g., real-time APIs, predictive viz).

• Maintain comprehensive documentation, user guides, and technical specs; mentor junior team members on best practices.

• Present insights and roadmaps in client meetings, ensuring seamless adoption and measurable business value.

Job Requirements