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Business Analyst (Operations, Reporting & Data)

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This job is a Business Analyst focused on operations and data. You might like this job because you'll help manage and analyze data, resolve issues, and improve processes while working with various teams to share valuable insights.

Undisclosed

Kuala Lumpur

Job Description

Summary:
The Business Analyst will support the program's stakeholders with providing relevant data reports, derived from the provided tools and sources. The Business Analyst will also help with the analysis of the data according to the business case and communicate it on a regular basis.


Responsibilities:

  • Support business processes and workflow.

  • Identify any associated issues and risks.

  • Monitor performance and results and provide relevant analysis.

  • Is in charge of database management.

  • Perform data and application maintenance updates.

  • Take ownership of processes and individual tasks/responsibilities.

  • Escalate database issues and acts as a first POC for customer escalations.

  • Communicate to both internal and external clients.

  • Identify, escalate data and program specific issues to appropriate level of management.

  • Proactively identify internal and external best practices that will enable improvement of the standard end-to-end process.

  • Generate and analyze Tier I & II client reporting.

  • Work closely with external stakeholders to develop and improve processes.


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...