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Client Account Lead (Financial Services)

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This job is for a Client Account Lead in Financial Services, managing client relationships, driving business growth, and overseeing project delivery. You might like this job because you get to lead a team, develop account plans, and ensure client satisfaction.

Undisclosed

Kuala Lumpur

Job Description

The Role:
Client Account Lead CAL is responsible for managing and growing client relationships, ensuring client satisfaction, and driving profitable business growth. The CAL will work closely with various Service Groups to deliver service and solutions to clients, aligning with their business objectives and needs.


Key Responsibilities

  • Client Relationship Management: Develop and maintain strong relationships with key client stakeholders. Act as the primary point of contact for clients, addressing their needs and concerns promptly.
  • Business Development: Identify opportunities for account growth and new business within existing clients. Collaborate with sales and marketing teams to develop and execute strategies for expanding client accounts.
  • Project Management: Oversee the delivery of projects and services to clients, ensuring they meet quality standards, timelines, and budget constraints. Coordinate with internal teams to ensure seamless execution.
  • Financial Management Monitor account financials, including budgeting, forecasting, and invoicing. Ensure profitability and financial health of client accounts.
  • Strategic Planning: Develop and implement account plans that align with client goals and company objectives. Regularly review and update plans to reflect changing client needs and market conditions.
  • Team Leadership: Lead and mentor account teams, fostering a collaborative and high-performance culture. Provide guidance and support to team members to achieve their professional goals.


Job Requirements

Qualifications

  • Experience Minimum of 5-8 years of experience in account management, client services, or a related role. Experience in the consulting or technology industry is preferred.


Skills

  • Strong interpersonal and communication skills.
  • Proven ability to manage and grow client relationships.
  • Excellent project management and organizational skills.
  • Financial acumen and experience with budgeting and forecasting.
  • Strategic thinking and problem-solving abilities
  • Leadership and team management skills


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few days ago


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...