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Customer Service, Digital Advertising Operations

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This job is about being a key player in our fast-growing ad operations team. You might like this job because you’ll help manage global advertising campaigns, work closely with clients, and ensure everything runs smoothly while showcasing your problem-solving skills!

Undisclosed

Kuala Lumpur

Job Description

Job Description:

We are seeking highly motivated individuals to join a rapidly growing ad operations team to support its advertising business. In this role, you will be responsible for data entry, reconciliation, tracking, and trafficking of advertising campaigns for advertisers across the globe. We are looking for candidates who have some experience with digital advertising. Above all, these individuals are problem-solvers with can do attitudes, they care deeply about the details, and will put in the work to support the tasks to help move deals forward.

Key Responsibilities:

  • Perform daily monitoring of deals and assisting with the end-to-end deal trafficking process on an ongoing basis.

  • Support frontline account managers and internal deals team to communicate with clients to ensure all the campaigns are live and running with the campaign target date.

  • Keep campaign details such as client’s campaign goals, budgets, flight dates and any other information that is necessary up to date.

  • Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:

    • Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.

    • Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes.


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...