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This job is for a Customer Success Mgmt Specialist who speaks Vietnamese. You might like this job because you'll help businesses use Microsoft solutions better, driving growth and creating tailored solutions to meet their needs!
Undisclosed
Subang Jaya, Kuala Lumpur
Job Description Job responsibilities included:Lead, drive and manage engagement for repeatable achievement of revenue and consumption targets.Leverage best practice to guide customer strategy and future growth bu cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers or mitigation strategies.Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customer based on analysis on both usage needs. Leverage insights to provide guidance and recommendations to customers; drive, retain and optimize customer consumption.Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical visibility of new projects and successful deployments, while orchestrating key resources and infusing key infrastructure technologiesRun Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environment.Collaborate and orchestrate with other Cloud Solution Architect and stakeholders , including FastTracks, Solution Assessment, etc. in developing cloud solutions on Azure.#LI-GM
Employees have access to claim for prescription glasses and contact lenses.
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Our bonus programs reward our people for their achievements and their contributions to our business.
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Last active - few days ago
0 - 10 Years of Experience