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This job is an HR Services Operations Associate for Japanese speakers. You might like this job because you'll help employees with onboarding, benefits, and policies, making their work experience better and smoother every day!
Undisclosed
Subang Jaya, Kuala Lumpur
Job Description
Job Description Job Summary:Act as the central point for employee inquiries and streamline workforce support related to HR policies, programs, and systems. Ensure employees receive exceptional service through onboarding, leave management, tools access, and issue resolution.Key Responsibilities:Respond promptly to employee questions on HR policies, payroll, leave, benefits, and workforce systems.Administer onboarding, offboarding, leave, flexible-work arrangements, and self-service tools.Coordinate programs like absence management, performance reviews, engagement surveys, and Employee Assistance Programs (EAP).Support policy updates, updates to HR documentation, and ensure compliance with labor laws.Provide user assistance for LMS and ESS platforms and training logistics.Facilitate well-being and engagement initiatives, including EAP referrals and feedback collection.Collect, track, and analyze employee service metrics and feedback to recommend improvements.#LI-GM
Job Requirements
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
