Job Description

Job Description CONTEXTAccenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Digital Inside Sales within Accenture Operations is focused on Client’s advertising products using outsourced sales operations. In partnership with the client we Acquire, onboard and accelerate high potential developers in the Emerging Segment via a vendor partnershipJOB PURPOSEAn Inside Sales Account Manager typically focuses on managing existing and new customer relationships and driving revenue growth within a defined account base. They play a crucial role in ensuring customer satisfaction, expanding product adoption, and achieving sales targets.DUTIES AND RESPONSIBILITIESCold outreach to the contacts provided through emails and generating leads.Lead enrichment: Using client proprietary and third-party tolls.Account Management: Building strong relationships with existing and new customers to understand their needs and goals.Sales Planning: Developing and executing account plans to achieve sales targets and increase customer satisfaction.DUTIES AND RESPONSIBILITIESProduct Expertise: Possessing in-depth knowledge of client’s Ad product offerings to effectively address customer inquiries and needs.Customer Retention: Identifying opportunities for cross-selling and upselling to increase customer lifetime value.Problem Solving: Resolving customer issues and concerns in a timely and effective manner.Sales Forecasting: Providing accurate sales forecasts and reporting on account performance.Collaboration: Working closely with sales, marketing, and technical teams to achieve shared objectives

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