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This job is for an Insurance Support & Policy role requiring Mandarin/Cantonese fluency. You might like this job because it involves handling multinational accounts, communicating with clients and underwriters, and analyzing policy issuances.
Undisclosed
Job Description
Job Description
- Performs routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
- Review, evaluate, verify and process work for multinational business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
- Communicates, both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances.
- Organizes and maintains electronic databases. Performs data input and maintenance.
- Review, investigate and rectify all the rework issue if any.
- Respond to queries by Clients, Producing Office or Underwriters.
- Updates Payments for policies and may have to communicate with other departments such as Finance / Accountings and RISO to obtain updated payment information.
- May also function as trainer for other staff.
- Review, investigate and rectify all the rework issue if any.
- Responds to general client and broker queries via email and calls.
- Need to involve with the weekly, monthly call with the business, regional on the outstanding accounts.
- Preparing reports as and when required by management
Job Requirements
Job Qualifications
- Willing to work on shift according to the region supported inclusive of working during Malaysia holidays.
- Fluent in written and oral English and Mandarin/Cantonesecommunication.
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Accenture Malaysia
Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: accenture.com