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This job is for an IT Service Management Team Lead who speaks Korean. You might like this job because you get to lead a small team, ensure smooth operations, and help develop your team members while keeping clients happy!
Undisclosed
Subang Jaya, Kuala Lumpur
Job Description
Job Description Overview:As a team leader you are responsible for supervising, managing and motivating team members (less than 10 in a team) daily. You should also be able to act proactively to ensure smooth team operations and effective collaboration. In addition, this position establishes and manages relationships of team member into Accenture style of working and Project requirements. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement.Primary responsibility is to ensure smooth function of client operations and client management.Secondary responsibility includes and not limited to people management and metrics managementRoles included:Leading a team, delivering a high level of customer servicePerforming gap analysisClient/stakeholder managementProviding feedback & coachingSupporting recruitment of new membersContacts:The lead will interact with the following people on a weekly basis:Project Delivery Lead and Operations ManagerTraining and Quality teamsClient / GSO (As applicable)
Job Requirements
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
