Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

Job Description #LI-GMResponsibilities:Provides response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.Maintains response and resolution speed as defined by service level agreement Keeps high customer satisfaction scores and follow quality standardsUses existing knowledge base to provide a customer facing root cause assessment.Provides customer facing bug progress summary using available tools and Handle escalations raised by customers and partners.Handle consults from the lower tier to assist in case resolution.

This job is a Japanese Technical Troubleshooting Agent, helping customers solve tech issues via phone, email, and chat. You might like this job because you’ll use your bilingual skills to ensure customer satisfaction and tackle various challenges daily!

Kerja ini adalah sebagai Ejen Penyelesaian Masalah Teknikal Jepun yang memberikan sokongan dua bahasa. Anda mungkin berminat dengan kerja ini kerana ia melibatkan interaksi dengan pelanggan melalui pelbagai saluran dan membantu menyelesaikan isu teknikal, memastikan kepuasan pelanggan yang tinggi.

Job Description #LI-GMResponsibilities:Provides response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.Maintains response and resolution speed as defined by service level agreement Keeps high customer satisfaction scores and follow quality standardsUses existing knowledge base to provide a customer facing root cause assessment.Provides customer facing bug progress summary using available tools and Handle escalations raised by customers ...

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Company Profile

Accenture Malaysia