Job Description

About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at http://www.accenture.com/

Employment Equal Opportunities
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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Job Title: Jr SWIFT Payments Eng
Domain: PRO
Sub-Domain: SWIFT
Experience Level: Junior (3-5 years of experience)
Location: Kuala Lumpur
Job Summary:
The role involves providing Level 3 application maintenance and production support for SWIFT-related solutions within a secure financial services environment. The engineer will ensure high availability, stability, and reliability of mission-critical applications, troubleshoot production issues, perform root cause analysis, and support continuous improvements across the SWIFT platform ecosystem.

Key Responsibilities:

• Provide Level 3 support for SWIFT solutions including AMH, AMG, and SAG.
• Monitor, troubleshoot, and resolve production issues within agreed SLAs.
• Support incident management, problem management, and service restoration activities.
• Participate in deployment activities, patching, and configuration updates.
• Ensure the stability and smooth operation of applications running on RHEL or equivalent Linux environments.
• Collaborate with infrastructure, network, and security teams to resolve complex technical issues.
• Develop and maintain shell scripts for automation and operational efficiency.
• Use Control-M for job scheduling, monitoring, and troubleshooting.
• Maintain documentation related to system configurations, procedures, and known issues.

Job Requirements