company-logo-image

Junior Production Support

ashley-avatar-image

AI-generated summary

  • Triage L3 incidents for Investments & Wealth: code .NET, tune MS SQL, run RCA, deploy fixes.
  • Join an innovation-led global firm: 774,000+ people, 120+ countries.
  • Gain core-banking and DevOps/CI/CD exposure; make direct impact on wealth systems!

Undisclosed

Cyberjaya, Kuala Lumpur

Job Description

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

#LI-GM

Job Title: Jr. Production Support (AS400) 

Domain: Core Banking 

Sub-Domain: L3 Support 

Experience Level: Junior (3–5 Years) 

Location: Kuala Lumpur 

Job Summary: 

We are seeking a Junior Developer with 3–5 years of experience to provide L3 application support for Investments & Wealth Management systems within a Core Banking environment. The role involves production support, incident resolution, root cause analysis, application enhancements, and collaboration with business and technology teams. The candidate should possess strong .NET and MS SQL development skills, along with exposure to DevOps practices and Wealth Management/Investment Advisory processes. 

Key Responsibilities: 

  • Provide L3 support for Investments & Wealth Management applications. 

  • Investigate, troubleshoot, and resolve production incidents and application issues. 

  • Perform root cause analysis (RCA) and implement permanent fixes for recurring issues. 

  • Develop, maintain, and enhance application components using .NET technologies. 

  • Write, optimize, and troubleshoot SQL queries, stored procedures, and database objects in MS SQL Server. 

  • Support application deployments, releases, and environment management activities. 

  • Collaborate with business users, support teams, and project stakeholders to resolve issues and deliver enhancements. 

  • Monitor application performance and ensure system stability and availability. 

  • Participate in DevOps activities, including CI/CD pipeline support and release automation. 

  • Maintain technical documentation, support procedures, and knowledge repositories. 

Required Skills: 

  • 3–5 years of experience in application development and support. 

  • Strong hands-on experience in .NET (C#/.NET Framework/.NET Core). 

  • Proficiency in MS SQL Server, including query writing, stored procedures, and performance tuning. 

  • Experience in L3 production support, incident management, and problem resolution. 

  • Knowledge of Investments, Wealth Management, or Investment Advisory business processes. 

  • Understanding of DevOps practices, CI/CD pipelines, and source control tools (Git, Azure DevOps, Bitbucket, etc.). 

  • Experience working in Windows/Open Systems environments. 

  • Strong analytical, troubleshooting, and communication skills. 

  • Ability to work in a fast-paced production support environment. 


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...