Job Description

Job Description #LI-GMAbout Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 775,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.SN873 WO#7 Service Recovery (GIPS)Job Title: L2 - Core & Cards Support EngineerDomain: Service Recovery (GIPS)Sub-Domain: L2 - Core & CardsExperience Level: Junior (3-5 years of experience)Location: Kuala LumpurJob Summary:We are seeking a Core & Cards Support Engineer to join our team. This role is responsible for L2 application support for core banking and card processing systems hosted on JBoss or Weblogic servers.The ideal candidate will have experience in SQL, Shell Scripting, database management (Oracle/MSSQL/MYSQL), and Unix/Linux environments.The role requires a proactive individual with technical expertise, a willingness to work on shifts, and experience supporting web servers and Java-based server applications.Key Responsibilities:Provide L2 support for core banking and card processing applications.Monitor, maintain, and troubleshoot JBoss/Weblogic servers.Execute database queries using SQL on Oracle, MSSQL, MYSQL.Develop Shell Scripting solutions for server maintenance and issue resolution.Collaborate with cross-functional teams to address incidents and escalate when necessary.Adhere to shift schedules to support 24x7 system availability.

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