Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

Role Description: Application Maintenance/Production Support (L3) - Core Banking Domain: Core Banking Sub-Domain: L3 Support Resource Type: Type B Type of Work: L3 Support Experience Level: Junior (3-5 years) Key Responsibilities: Incident Resolution: Handle and resolve Level 3 support incidents escalated from L1 and L2 teams, focusing on AS400-based core banking applications. Troubleshoot issues related to payment processing and integration, ensuring quick restoration of services. Application Maintenance: Conduct routine maintenance on applications running on the AS400 platform, ensuring optimal performance and reliability. Monitor system health and performance metrics to preemptively address potential issues. Development Support: Assist in the development and enhancement of applications using RPG, C, and Java, specifically tailored for core banking functionalities. Support ongoing projects related to payments and integrations. DevOps Implementation: Participate in DevOps initiatives to automate deployment processes and improve overall efficiency. Collaborate with the team to streamline continuous integration and deployment pipelines. ALDON Automation: Utilize ALDON for managing software deployments on the AS400 platform, ensuring controlled and efficient change management. Document deployment processes and contribute to the improvement of automation scripts. Collaboration and Communication: Work closely with cross-functional teams, including developers, operations, and business analysts, to resolve issues and implement changes. Communicate effectively with stakeholders to provide updates on incident statuses and resolution timelines. Documentation: Maintain accurate documentation of incidents, resolutions, and standard operating procedures (SOPs) for knowledge sharing and future reference. Assist in creating training materials and resources for junior team members. Required Skills and Qualifications: Technical Skills: Proficiency in RPG, C, and Java programming languages, with a solid understanding of AS400 and DB2 databases. Basic knowledge of DevOps practices and tools for automation and CI/CD. Experience with ALDON: Familiarity with ALDON for software deployment and version control on the AS400 platform. Payments Knowledge: Understanding of payment processing systems and the ability to troubleshoot related issues. Problem-Solving Ability: Strong analytical skills to identify root causes of incidents and develop effective solutions. Communication Skills: Effective communication and interpersonal skills for collaboration with various teams. Importance of the Role: This role is critical for ensuring the stability and performance of core banking applications. By providing L3 support and engaging in application maintenance, the individual will contribute significantly to the reliability of payment systems and overall banking operations, thereby enhancing customer satisfaction and trust in financial services.

This job is L3 Support for Core Banking. You might like this job because it involves handling Level 3 support incidents for AS400-based core banking applications, supporting payment processing, automation initiatives, and collaborating with cross-functional teams to enhance banking operations.

Role Description: Application Maintenance/Production Support (L3) - Core Banking Domain: Core Banking Sub-Domain: L3 Support Resource Type: Type B Type of Work: L3 Support Experience Level: Junior (3-5 years) Key Responsibilities: Incident Resolution: Handle and resolve Level 3 support incidents escalated from L1 and L2 teams, focusing on AS400-based core banking applications. Troubleshoot issues related to payment processing and integration, ensuring quick restoration of services. Applicatio...

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Accenture Malaysia