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MarTech Ops Senior Analyst (APAC markets)

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This job is all about managing marketing technology for events across Asia-Pacific. You might like this job because you’ll optimize tools for smoother event experiences, solve tech issues, and collaborate with teams to make marketing efforts more efficient!

Undisclosed

Kuala Lumpur

Job Description

Regional Ads Marketing Technology (MarTech) Ops
This role is critical to the efficiency and effectiveness of APAC marketing initiatives, acting as a central figure for event project management, martech optimization, and process enhancement. Responsibilities span the entire event lifecycle, from system setup to troubleshooting and post-event analysis.
 

Key Contributions:

  • Regional Event MarTech Management: The role plays a key role in the setup of martech tools for events like ad product innovations, and major platform & tech conferences . This includes project management of website production for registration experiences across multiple APAC markets, ensuring seamless integration of platforms like Swoogo and RSVP, managing localization efforts, and resolving critical technical issues to guarantee smooth customer journeys.

  • Program Level/Auto Nominations & Data Stewardship: A significant portion of this role involves developing and implementing the Connect Nominations and Auto Nominations framework for Practitioner programs. The role provides essential step-by-step guidance , manages complex data integrations, and meticulously troubleshoots nomination issues to ensure accurate and efficient audience targeting for events. The focus is on both setting up the current system and training others for long-term sustainability.

  • Martech Strategy & Workflow Optimization: The role is instrumental in providing critical feedback on the existing martech stack, identifying pain points, and proposing solutions to improve system integrations and overall functionality. This role actively contributes to building out and refining workflows across various marketing operations, including data update processes, opt-out management, and the comprehensive end-to-end event operations framework. This involves documenting best practices, developing guidance for Product Marketing Managers (PMMs), and streamlining handovers between teams.

  • Cross-Functional Collaboration & Feedback Loop: The role facilitates vital SteerCo interviews, gathering valuable insights from PMMs on event tool usage and workflow effectiveness. This feedback directly informs improvements to Gather's functionality, addresses specific regional challenges, and contributes to a more user-friendly and efficient guest, seller, and marketer experience.

In essence, the role is pivotal in standardizing and scaling marketing operations across APAC, leveraging technical expertise and project management acumen to enhance both internal processes and external customer experiences for key regional initiatives.


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few days ago

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Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...