Job Description

Job Description The Collections Associate is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.ResponsibilitiesReviewing open accounts for collection efforts.Making outbound collection calls in a professional manner while keeping and improving customer relations.Collect customer payments in accordance with payment due dates.Identify issues attributing to account delinquency and discuss them with management.Review and monitor assigned accounts and all applicable collection reports.Attend weekly cash call with management and provide timely follow-up on client payment updateMail correspondence to customers to encourage payment of delinquent accounts.Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.

Job Requirements