AI-generated summary
- Triage and fix L2 ETL, batch and DB production incidents for finance apps.
- Work 24x7 supporting banking finance, regulatory reporting, DW and BI.
- Build hands-on expertise with Informatica, Control-M, SQL and Shell plus GL/reporting exposure!
Undisclosed
Petaling Jaya, Kuala Lumpur
Job Description
Job Title: Application Prod Support - L2
Experience Level: Junior / L2 (3-5 years)
Location: Kuala Lumpur
Job Summary:
We are seeking a Data & Finance Support Engineer to provide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting environments. The role will focus on supporting Informatica ETL processes, databases, batch scheduling, data flows, and finance-related applications across a 24x7 support environment.
The successful candidate should have hands-on experience in Unix/Linux, SQL databases, Informatica, Shell scripting, Control-M, and banking finance environments. Knowledge of General Ledger (GL), MAS, GST, regulatory reporting, business intelligence, and data warehouse processes will be highly advantageous.
Responsibilities:
Provide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting applications.
Monitor and troubleshoot batch jobs, ETL workflows, data processing, and production incidents.
Perform incident investigation, root-cause analysis, problem resolution, and service recovery within agreed SLAs.
Support Informatica ETL workflows and troubleshoot data extraction, transformation, and loading issues.
Perform database queries, data validation, reconciliation, and troubleshooting using Oracle, MS SQL, and/or MySQL.
Manage and troubleshoot batch scheduling processes using Control-M.
Develop and maintain Shell scripts for automation, monitoring, and operational support.
Work across Unix/Linux and Windows environments to investigate application and infrastructure-related issues.
Support banking finance processes involving GL, MAS, GST, regulatory reporting, and business intelligence.
Coordinate with development, infrastructure, database, vendor, and business teams to resolve production issues.
Perform impact analysis and support deployment, release, and change-management activities.
Prepare incident reports, technical documentation, operational procedures, and knowledge-base articles.
Participate in 24x7 on-call support and provide timely response to critical production incidents.
Ensure adherence to banking technology, security, operational, and change-management standards.
Job Requirements
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
