Job Description

About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent-and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and Al with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Job Title: Reporting & Analytics Analyst - P&OP
Domain: GIPS
Sub-Domain: P&OP (Application Maintenance / Production Support)
Experience Level: Junior (L1 - Less than 3 years)
Location: Kuala Lumpur

Job Summary:
We are looking for a Junior Reporting & Analytics Analyst to support Application Maintenance and Production Support activities within the P&OP reporting and analytics arm of GIPS-SR. The role focuses on ensuring the stability, accuracy, and availability of analytics applications and reports, while supporting business users with incident resolution and minor enhancements.

Key Responsibilities:

• Provide application maintenance and production support for P&OP reporting and analytics solutions.

• Monitor dashboards, reports, and data refresh processes to ensure timely and accurate delivery.

• Support and troubleshoot issues related to QLIK dashboards and analytics applications.

• Perform impact analysis, root cause identification, and coordinate fixes under senior guidance.

• Handle user queries, service requests, and incidents in line with defined SLAs.

• Prepare and maintain operational documentation, runbooks, and support procedures.

• Assist with minor report enhancements, data fixes, and testing activities.

• Collaborate with business users and upstream/downstream teams within GIPS-SR.

Job Requirements