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S&C GN - TS&T - Technology Operating Model- Consultant

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This job is about shaping how companies use technology to work better. You might like this job because you’ll improve IT systems, work with leaders, and design strategies that connect tech to business goals, making a real impact!

Undisclosed

Kuala Lumpur

Job Description

Key Responsibilities

• Assess current-state IT environments, including organization structure, governance, processes, and sourcing models
• Identify improvement opportunities across people, process, technology, and data to align IT capabilities with business strategy
• Design target-state IT operating models, including organizational structures, capability models (Run, Change, Transform), and governance frameworks
• Define delivery and sourcing strategies, including in-house, managed services, and hybrid models
• Develop service management frameworks, including KPIs, SLAs, and performance monitoring mechanisms
• Establish governance structures across portfolio, architecture, security, and service management domains
• Develop transformation roadmaps and implementation plans to enable effective execution
• Collaborate with cross-functional teams (e.g. Enterprise Architecture, Cloud, Cybersecurity, PMO) to ensure integrated solutions
• Support stakeholder engagement with senior client leadership, contributing to business case development and strategic alignment

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related discipline
• Minimum 5+ years of experience in IT strategy, operating model design, or enterprise transformation programs
• Proven experience delivering large-scale consulting or transformation engagements aligned to defined roadmaps
• Strong understanding of IT domains including applications, infrastructure, cloud, data, cybersecurity, and PMO functions
• Knowledge of governance and service management frameworks such as ITIL, COBIT, or ISO standards
• Strong analytical and structured problem-solving skills, with the ability to translate business strategy into operating model designs
• Excellent communication and presentation skills, with experience engaging senior stakeholders


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Experience Level

0 - 10 Years of Experience

Job Specialisation


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...