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This job is for a CX Service Consultant in Malaysia. You might like this job because you'll work on transforming customer experiences, loyalty solutions, and sales strategies. Key responsibilities include CX solution options research and supporting CX lead in formulating operating models.
Undisclosed
Practice Overview:
Global Network SONG functional team is aligned to the Strategy & Consulting > Global Network division of Accenture and works with clients across its marketing, commerce, sales, and services department. The team provides transformation services across three key offerings: Marketing Transformation, Commerce & Sales and Services. These services help our clients become living businesses by optimizing strategies towards reducing cost to serve, improving revenue per customer, and enhancing customer experiences.
The team is comprised of individuals who have an in-depth understanding of marketing, sales and services functions and experience across various industries like Communications, High Tech, Banking, Insurance, Energy, Utilities and Retail.
We are looking for passionate and driven individuals who will help define sales, marketing and services strategies, design and implement loyalty solutions and create better customer engagements and experiences. Individuals must have good communication skills, knowledge in relevant technologies, innovative thinking, and commitment to quality.
Key Responsibilities
Experience
Key Competencies and Skills
Job Qualifications
Masters of Business Administration/Post Graduate Diploma in Management / Bachelor’s Degree in any related field
Employees have access to claim for prescription glasses and contact lenses.
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Our bonus programs reward our people for their achievements and their contributions to our business.
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Last active - few hours ago
0 - 10 Years of Experience
Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: accenture.com