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This job is for a Sales Operation Analyst focusing on the Korean market. You might like this job because you'll solve inquiries, manage cases, and analyze data—all while ensuring everything runs smoothly. Perfect for problem solvers!
Undisclosed
Subang Jaya, Kuala Lumpur
Job Description
Roles and Responsibilities:
Key responsibilities include but aren’t limited to:
Respond to requestors inquiries by ticketing system within the SLAs stablished.
Responsible for the resolution of assigned cases following the business rules.
Response for the follow-up of assigned cases until final resolution is reached.
Response for maintaining the system of record updated, tracker updated.
Response for proactive analysis and update the records in the system and tracker.
Job Requirements
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
