Job Description

#LI-GM

The role will own the end-to-end delivery of deployment activities across assigned markets, covering requirements gathering, Fit-to-Template workshops, testing, training, cutover, go-live, hypercare, and transition to run support.

Key Responsibilities:

Early Deployment

• Lead functional onboarding and regional workshops to gather and validate local business requirements.
• Plan and facilitate workshops, document outcomes, and conduct regular stakeholder sessions.
• Coordinate Fit-to-Template workshop planning and document key deployment activities.
• Ensure a smooth handover from early deployment activities to the core deployment team.

Core Deployment

• Lead Fit-to-Template workshops and document outcomes and local business requirements.
• Oversee test system configuration and support test strategy and execution, including dry runs and deployment testing.
• Ensure key-user and end-user training activities are properly planned and delivered.
• Drive cutover, go-live, and hypercare activities and coordinate handover to the run support team.
• Serve as the key point of contact for deployment leads, test managers, PMO, Business Analysts, and other stakeholders.
• Provide milestone reporting, proactively manage risks and issues, and ensure deployment activities remain on track.
• Coordinate deployment activities across multiple countries and time zones.

Job Requirements