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This job is a Security Delivery Manager, where you'll oversee the delivery of top-notch security services. You might like this job because you’ll lead teams, ensure quality, and make a real impact on client satisfaction!
Undisclosed
Job Description
- Responsible for the governance and overall program management of Managed Security Services Delivery Excellence
- Support /Implement Managed Security Services initiatives
- Provide guidance to the leads and escalate to leadership as appropriate
- Participate in weekly portfolio review with Managed Security Services leadership calls
- Participate in client visits
- Ensure the Managed Security Services Delivery team is trained and have the relevant skills to perform the day to day activities
- Facilitate Client Team Satisfaction Survey and publish the result to the leadership periodically received from delivery teams
- Program manage the internal reviews planned for Managed Security Services
- Conduct weekly calls and report to management on the delivery & operational related issues
- Provide support / input to weekly and / or monthly review meetings
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across Managed Security Services
- Communicate to key management stakeholders on salient quality issues identified during internal reviews
- Review project processes and key deliverables, as part of organization’s delivery excellence program and coach projects on resolving the review gaps for greater delivery excellence
Job Requirements
- At least 5+ years of experience in managing and overseeing security delivery programs, preferably done Security Operations Centre (SOC) set up and led SOC 24x7 operations,
- Skills in threat monitoring, incident triaging, and incident response and recovery
- Strong experience in Splunk or Google Chronicle, with knowledge in any SOAR technology
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
