Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

#LI-GMAbout Accenture &nbsp;&nbsp; Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.&nbsp;SN930 2025 PRO Job Title: Senior Production Support Analyst Domain: PRO Sub-Domain: NPP Experience Level: L3 (6-9 years of experience) Location: Kuala Lumpur Job Summary: We are seeking a Senior Production Support Analyst with 6-9 years of experience to join the NPP sub-domain under the PRO domain. The candidate will support the FIS Open Payment Framework platform, ensuring smooth application maintenance and production support. This role involves hands-on troubleshooting, incident management, and close collaboration with technical and business teams to maintain critical payment systems. Key Responsibilities:<ul><li>Provide L3 application maintenance support for the FIS Open Payment Framework, focusing on incident triage, root cause analysis, and resolution.</li><li>Troubleshoot and resolve technical issues in environments using Oracle Database 19c, JBoss EAP, and OpenShift Container Platform.</li><li>Monitor, debug, and optimize application processes using tools like Splunk and Kafka.</li><li>Manage and schedule batch jobs using tools like Control-M, ensuring efficient execution and issue resolution.</li><li>Collaborate with cross-functional teams to handle incidents, service requests, and change implementations.</li><li>Follow ITIL practices for incident, problem, and change management processes.</li><li>Proactively monitor application performance and identify opportunities for system optimization.</li><li>Take the lead during critical incidents, coordinating efforts to ensure timely resolution and minimal impact on business operations.</li><li>Document technical solutions, incident resolutions, and best practices for knowledge sharing.</li></ul>

This job is for a Senior Production Support Analyst with 6-9 years of experience in Kuala Lumpur. You might like this job because it involves supporting critical payment systems and collaborating with technical and business teams for smooth application maintenance.

#LI-GMAbout Accenture   
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are o...

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