Job Description

Job Description #LI-GMAbout Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 779,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. SN973 WO#10 GIPS - Service AutomationJob Title: Senior Service Automation Engineer (CMDB/Control-M)Domain: GIPSSub-Domain: Service Automation - Infrastructure SupportExperience Level: 6-9 years (L3 - Senior)Location: Kuala LumpurJob SummaryWe are seeking a Senior Service Automation Engineer with expertise in Control-M and CMDB to optimize and automate IT service management processes. The role involves developing automation solutions, managing workflows, and ensuring seamless integration of CMDB and Control-M in a Unix/Linux environment.Key Responsibilities1. Automation & Orchestration: Implement and manage automation workflows using Control-M to optimize business processes.2. CMDB Management: Maintain and enhance Configuration Management Database (CMDB) for accurate IT asset tracking.3. Scripting & Integration: Develop automation scripts using Python & Shell to integrate Oracle, MSSQL, and MySQL databases.4. Monitoring & Optimization: Ensure high availability of automated jobs, troubleshoot failures, and improve system efficiency.5. Collaboration & Compliance: Work with cross-functional teams to ensure automation aligns with security and compliance standards.

Job Requirements