Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

Summary: The Manager Operations oversees the day-to-day operation of an assigned program(s), and acts as the central point of accountability, to the client. The Manager serves as the point person for decisions, resolutions and maintenance of program operation, and manages a team of Team Leads and Logistic Service Representatives. He/She will interact with clients and internal groups to create and refine goals objectives, expectations, and procedures, as needed. Additionally, to oversee quality assurance efforts, and monitors daily call center metrics.Responsibilities:&nbsp;<ul><li>Assist&nbsp;in&nbsp;tracking&nbsp;and&nbsp;controlling&nbsp;the&nbsp;key&nbsp;performance&nbsp;standards.&nbsp;Provides&nbsp;feedback&nbsp;to&nbsp;agents&nbsp;through&nbsp;monthly&nbsp;meetings&nbsp;to&nbsp;effectively&nbsp;improve&nbsp;their&nbsp;knowledge,&nbsp;skills,&nbsp;attitudes&nbsp;and&nbsp;overall&nbsp;presentation.&nbsp;</li></ul><ul><li>Track&nbsp;and&nbsp;monitors&nbsp;the&nbsp;agents’ work,&nbsp;namely&nbsp;the&nbsp;fulfillment&nbsp;of&nbsp;company&nbsp;and&nbsp;client&nbsp;requirements, in&nbsp;order&nbsp;to&nbsp;maximize&nbsp;the&nbsp;achievement&nbsp;of&nbsp;daily&nbsp;goals.&nbsp;</li></ul><ul><li>Drive&nbsp;performance&nbsp;and culture&nbsp;through&nbsp;positive&nbsp;example&nbsp;and&nbsp;targeted&nbsp;actions.&nbsp;</li></ul><ul><li>Maintain&nbsp;and&nbsp;enhance&nbsp;program&nbsp;operations&nbsp;by&nbsp;monitoring&nbsp;the&nbsp;performance&nbsp;of&nbsp;designated&nbsp;teams.&nbsp;</li></ul><ul><li>Prepare&nbsp;performance&nbsp;reports&nbsp;by&nbsp;collecting,&nbsp;analysing&nbsp;and&nbsp;summarizing&nbsp;data&nbsp;and&nbsp;trends.&nbsp;</li></ul><ul><li>Provide&nbsp;analysis&nbsp;and&nbsp;improvement&nbsp;plans&nbsp;based&nbsp;on&nbsp;data&nbsp;and&nbsp;reports.&nbsp;</li></ul><ul><li>Identify&nbsp;and&nbsp;solves&nbsp;problems&nbsp;through analysing&nbsp;the&nbsp;main&nbsp;causes, prepare&nbsp;and&nbsp;fill&nbsp;up&nbsp;action&nbsp;plans, and mitigating&nbsp;business&nbsp;risks&nbsp;</li><li>Manage&nbsp;systems&nbsp;and&nbsp;improves&nbsp;processes&nbsp;together&nbsp;with&nbsp;a team&nbsp;leads in&nbsp;agreement&nbsp;with&nbsp;senior&nbsp;management.&nbsp;</li><li>Investigate&nbsp;new&nbsp;opportunities&nbsp;and&nbsp;alternative&nbsp;methods&nbsp;to&nbsp;increase&nbsp;team&nbsp;performance.&nbsp;</li></ul><ul><li>Interact&nbsp;with&nbsp;managers&nbsp;at&nbsp;different&nbsp;levels&nbsp;in the&nbsp;organization,&nbsp;presents&nbsp;findings&nbsp;to&nbsp;stakeholders&nbsp;(vendors) and&nbsp;senior&nbsp;management.&nbsp;</li></ul>

This job is all about managing a team&#x27;s daily operations in supply chain logistics. You might like this job because it involves problem-solving and teamwork, plus you get to track performance and improve processes to help everyone succeed!

Kerja ini adalah untuk mengurus operasi harian dalam program tertentu, menyelaras pasukan, dan berinteraksi dengan pelanggan. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk memimpin, menganalisis data, dan meningkatkan prestasi pasukan dalam persekitaran dinamik.

Summary: The Manager Operations oversees the day-to-day operation of an assigned program(s), and acts as the central point of accountability, to the client. The Manager serves as the point person for decisions, resolutions and maintenance of program operation, and manages a team of Team Leads and Logistic Service Representatives. He/She will interact with clients and internal groups to create and refine goals objectives, expectations, and procedures, as needed. Additionally, to oversee qualit...

Supply Chain Ops Associate Manager

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Company Profile

Accenture Malaysia