AI-generated summary
- Drive incident & outage response: investigate, restore production, monitor systems and meet SLAs.
- Join a dynamic, collaborative team where your insights shape solutions.
- Level up to SME via hands-on IT troubleshooting and cross-team impact!
Undisclosed
Petaling Jaya, Kuala Lumpur
Job Description
THE WORK:
Discover the excitement of contributing your expertise to a dynamic environment. You will perform independently and become a subject matter expert while actively participating in discussions and contributing solutions to work-related challenges. This opportunity will allow you to engage deeply with IT Troubleshooting, fostering growth and collaboration. Join us and be part of a journey where your insights and contributions truly matter.
- Drive incident and outage management, investigation, and restoration processes.
- Monitor systems and analyze trends to enhance performance and prevent incidents.
- Track and facilitate the acceptance of changes to production environments.
- Operate information technology production services in alignment with established protocols and service level agreements.
- Collaborate with colleagues to maintain and improve operational efficiency.
Job Requirements
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
