Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

The Trainer’s primary role is to be responsible for the training design and delivery of the engagement center’s agents and staff, this includes new hire training, keeping the team updated on changes and new releases, as well as additional skills. In addition, the trainer will develop course schedules and sessions and will ensure all trainees understand and grasp the required concepts comprehensibly.Job Descriptions:<ul><li>Assist Staff Manager and resolve all training requirement</li><li>Develop and maintain documents for various processes, assist in preparing development plans</li><li>Ensure SOPs and process are compliant to last business and government updates</li><li>Create world class training delivery program</li><li>Design and maintain training course for all materials and develop appropriate manuals and handouts</li><li>Facilitate training sessions</li><li>Measure training effectiveness and new hires quality operations delivery</li><li>Culture and employee engagement experience promoter</li></ul>#LI-GM

• Design &amp; deliver new-hire and update training; build materials and lead sessions.
• Work in an engagement centre promoting culture &amp; engagement; keep SOPs compliant.
• Lead world-class training, measure impact and shape agent quality!

• Rancang, sediakan dan fasilitasi latihan ejen; susun jadual, hasilkan bahan dan ukur keberkesanan.
• Fokus pada pematuhan SOP, peningkatan kualiti operasi dan penglibatan budaya kerja dalam engagement centre.
• Bangunkan program latihan kelas dunia, kembangkan kemahiran reka bentuk dan pengurusan latihan serta capai impak kerjaya segera!

The Trainer’s primary role is to be responsible for the training design and delivery of the engagement center’s agents and staff, this includes new hire training, keeping the team updated on changes and new releases, as well as additional skills. In addition, the trainer will develop course schedules and sessions and will ensure all trainees understand and grasp the required concepts comprehensibly.Job Descriptions:

-Assist Staff Manager and resolve all training requirement

-Develop and mai...

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Company Profile

Accenture Malaysia