Job Description

About the role

Assist in daily administrative and operational activities, including shipment monitoring, data entry, documentation, and coordination with internal teams to ensure smooth logistics and courier operations.

Responsibility

- Assists with administrative and operational tasks to ensure smooth day-to-day workflows

- Assists in communicating with client in person, by phone, or through social media platforms in ensuring product or services enquiry answered.

- Assists in client account set up application and document preparation

- Assists in processing product/service order using company provided software according to company procedure

- Sort and organize inbound and outbound orders

- Track customer order using webpage or internal system to ensure all order or services delivered correctly and on time.

- Assist in handling local and international shipment. Make sure all shipment comply to rules and regulations.

- Assists in promoting company product and services online and offline.

- Assists in managing cash, credit and online transaction and ensure all transactions is recorded correctly.

- Working closely with the manager or assigned staff member and completing all allocated tasks.

- Attending and participating in client/HQ meetings and trainings.

- Update daily sales record and document filling

- Keeping a log of everything learned. 

Job Requirements

Minimum Requirement

- Must at least currently pursuing Diploma, Advanced Diploma or Bachelor’s Degree in any field of study.

- Strong organizational and administrative skills, with the ability to handle multiple tasks efficiently

- Proficiency in Microsoft Office (Word, Excel, PowerPoint)

- Good written and verbal communication skills

- Must possess basic computer and printer operation skills

- Able to work independently with minimal supervision. 

Skills