Job Description

 Key Responsibilities:

• Customer & Sales Team Assistance:
• Act as the main contact for routine customer questions and follow-ups through phone, email, and instant messaging.
• Provide administrative and operational support to the Sales Director and other sales team members.
• Help in drafting sales quotes, proposals, and presentations.
• Address common customer issues and assist in problem-solving, escalating more complex matters to the relevant sales personnel or manager.
• Relationship Development:
• Collaborate with the logistics team to monitor shipments and keep customers informed about delivery progress.
• Occasionally participate in joint customer visits with sales representatives to gain a deeper understanding of client needs and foster relationships.

Job Requirements

Job Requirements:

• Experience: A minimum of 2 years in sales support, administration, or customer service is preferred. Recent graduates with a robust academic background and a strong interest in the chemical sector are encouraged to apply.
• Education: A Bachelor's Degree in Chemistry, Sales, Marketing, or a relevant discipline is strongly preferred.
• Skills:
• Excellent verbal and written communication abilities, along with strong interpersonal skills.
• Exceptional organizational capabilities with an aptitude for managing multiple tasks and priorities efficiently.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with CRM software is an advantage.
• Self-motivated, possessing a positive outlook and a strong eagerness to learn and develop.
• Capability to work autonomously as well as collaboratively within a team environment.

Skills