Internship Customer Experience

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This job is an Internship in Customer Experience, where you'll help plan and manage events, coordinate marketing efforts, and assist with administrative tasks. You might like this job because it offers hands-on experience in teamwork and creativity!

Undisclosed

Level 10 Axiata Tower Jalan Stesen Sentral 5 Kuala Lumpur Sentral 50470 Kuala Lumpur Federal Territory of Kuala Lumpur, Kuala Lumpur, Kuala Lumpur

Job Description

  1. Event Planning & Execution Support
  •  Assist in organizing and executing practice-specific events from planning to post-event reporting.
  •  Coordinate with internal teams and vendors for event logistics, materials, and branding requirements.
  •  Support on-ground event management including setup, registration, and stakeholder coordination.
  •  Maintain and update event trackers and ensure timely communication across teams

2. Marketing Coordination

  •  Help execute marketing plans tailored to specific practices, working closely with internal stakeholders.
  •  Contribute to the development of promotional materials and event assets.
  •  Research industry trends and best practices to support event ideas.

3. Administrative & Reporting Support

  •  Draft and raise Purchase Orders (POs) and Business Cases (BCs) for events and marketing-related purchases.
  •  Assist with data entry, document filing, and coordination of approval workflows.
  •  Support in compiling reports, post-event feedback, and performance summaries.
  •  Maintain accurate records in trackers and folders for all event-related materials.

4. Cross-Functional Collaboration

  •  Liaise with design, finance, and practice teams to ensure smooth execution of initiatives.
  •  Participate in regular team check-ins, brainstorms, and project planning sessions.
  •  Learn the dynamics of internal collaboration and project alignment across departments.

Job Requirements

  • Currently pursuing or recently completed a Diploma or Bachelor's degree in Marketing, Business Administration, Communications, Event Management, Customer Experience, Hospitality, or a related field. 
  • Strong interest in customer experience, event management, marketing, or client engagement. 
  • Available to commit to the internship for 3 to 6 months. 
  • Proficient in Microsoft Office applications (Excel, PowerPoint, Word); familiarity with Google Workspace is a plus. 
  • Good written and verbal communication skills in English (additional languages are an advantage). 
  • Ability to work independently while collaborating effectively within a team. 
  • Strong organizational and time management skills with the ability to handle multiple tasks simultaneously. 
  • Comfortable working in a fast-paced environment and supporting on-site events when required. 
  • Prior experience in organizing events, student clubs, volunteer work, or marketing projects is an advantage but not mandatory.

Skills

Event Planning
Project Coordination
Marketing
Customer Experience Management
Vendor Management
Detail Oriented
Proactivity

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

ADA Data AI Commerce Solutions Sdn. Bhd.-logo-image

ADA Data AI Commerce Solutions Sdn. Bhd.