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Client Relations Specialist - Mandarin Speaking

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This job is for a Client Relations Specialist - Mandarin Speaking. Develop client relationships, engage with trading professionals, promote partnerships, and ensure regulatory compliance. You might like this job because it involves nurturing partnerships and expanding client base authentically.

RM 3000 - RM 4500

Midvalley, Kuala Lumpur, Kuala Lumpur

Job Description

  • Develop and nurture relationships with clients, partners and organic clients in the assigned country or region 
  • Proactively engage with trading professionals across various platforms to expand client base and partnerships 
  • Identify and leverage local marketing channels to enhance visibility and promote company products effectively 
  • Focus on client onboarding and ensuring a seamless user experience for all clients 
  • Promote partnerships based on existing rebate structures and maintain strong relationships with partners 
  • Adhere to regulatory policies and ethical standards diligently 
  • Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met 

Job Requirements

  • Strong preference will be given to candidates with sales and online trading industry experience 
  • Bachelor’s degree in Accounting, Business, management, Economy and/or marketing and related disciplines 
  • Fluent in Mandarin and Upper-Intermediate Malay & English
  • Client focused with excellent customer service and negotiation skills 
  • A team player with excellent communication skills 
  • Dynamic, self-motivated, competitive and strong desire to succeed 
  • Ability to work well independently as well as in a team and can-do attitude 

Skills

Sales
Account Management
Communication
Negotiation
Customer Service

Company Benefits

Corporate Parking

Fully claimable parking. Say goodbye to parking woes. We’ve got you covered!

Medical coverage

Your health matters. We've got solid plans to keep you protected.

Hybrid Working Arrangement

Depending on your role, enjoy WFH perks after completing probation.

Growth Opportunities

As we grow, so do your chances to shine. Internal talent always gets noticed.

Loaded Pantry

Coffee? Crackers? Chips? Yep, we’ve got your cravings sorted.

Free Lunch

Midweek boost? Count on us for a free, delicious lunch every Wednesday!


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Junior Executive


Company Profile

Addex Sdn Bhd-logo-image

Addex Sdn Bhd

Picture this, It’s 2022, a time of uncertainty but also opportunity. Addex Malaysia was born out of the simple idea that consulting doesn’t have to be boring or overly complicated. Our founders, armed with a laptop, caffeine, and a big dream, set out to shake things up in the consulting world. 

Fast forward two years, and here we are, a 20-something team of passionate pros based in Kuala Lumpur, helping businesses grow, adapt, and absolutely thrive it in their industries.