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This job is a Customer Support Specialist for Mandarin speakers, helping clients via email and live chat. You might like this job because you’ll educate clients about trading platforms and engage with diverse teams while problem-solving!
RM 2800 - RM 3800
KL Eco City, Kuala Lumpur
Full-Time
1 week ago
Job Description
- Provide answers to customers by identifying problems and assisting with incoming queries by email and live chat
- Educating clients on how to use the Company’s website and trading platforms
- Communicating with clients regarding the company’s products and services via telephone, email and live chat
- Assisting other departments
Job Requirements
- Computer literacy with excellent working knowledge of Microsoft Office applications
- Knowledge and experience in FX will be considered advantageous
- A team player with excellent communication skills
- Native or near-native Chinese and fluent English is essential
Skills
Company Benefits
Corporate Parking
Fully claimable parking. Say goodbye to parking woes. We’ve got you covered!
Medical coverage
Your health matters. We've got solid plans to keep you protected.
Hybrid Working Arrangement
Depending on your role, enjoy WFH perks after completing probation.
Growth Opportunities
As we grow, so do your chances to shine. Internal talent always gets noticed.
Loaded Pantry
Coffee? Crackers? Chips? Yep, we’ve got your cravings sorted.
Free Lunch
Midweek boost? Count on us for a free, delicious lunch every Wednesday!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Customer Service
Company Profile
