Job Description

JobSummary

Ready to grow revenue and relationships in the logistics space? If you enjoy building client relationships and closing deals across courier and airfreight services, you'll feel at home working with us at ADS International Express. We provide courier and airfreight distribution consultancy and services that help Malaysian businesses move goods reliably and on time.

As a Business Development Manager you will be the builder who scales our commercial engine and expands market reach. You will design and run targeted sales plans, convert new customers, and strengthen our service offering so we grow sustainably across assigned territories. Expect to work closely with operations, account teams, and senior management to turn opportunities into repeatable revenue.

Your Growth & Impact

• Position yourself as the go-to commercial lead for assigned territories by owning prospecting, client meetings, and contract negotiations, ensuring clear handoffs to operations for smooth delivery.
• Elevate your strategic skills by crafting sales plans and weekly action reports that show pipeline health and inform management decisions on targets and resourcing.
• Expand customer retention and wallet share by running targeted upsell and cross-sell initiatives for courier, airfreight, and value-added services, tracking conversion and revenue uplift.
• Strengthen internal collaboration by coordinating with operations and account teams to resolve service issues fast and translate client feedback into improved processes.
• Build a visible track record of growth and leadership through measurable client wins, a solid sales pipeline, and opportunities to mentor junior colleagues for broader career progression.

Job Requirements

Responsibilities:

• To generate sales from an assigned territory or business portfolio
• Responsible to manage customers and act as focal contact point to customers
• To provide regular updates and weekly reports to Management on action plan and key activities
• To be able to formulate and execute sales plan or strategy to achieve target set by Management
• Build a strong working relationship between customers and internal team members
• Actively work with internal team members to provide first class service to customers
• Continue to upsell or cross sell services to existing customers
• Identify and inform management on growth or new opportunities

Requirements / Qualifications:

• At least 4 Year(s) of working experience related to shipping, courier or logistics industry
• Strong industry knowledge and market trend awareness with a proven sales track record
• Must be able to communicate, read and write in English
• Excellent selling, negotiation, and interpersonal skills
• Good computer proficiency in MS Office and able to deliver presentations tailored to client needs
• Preferably Senior Executive specialized in Marketing/Business Development or equivalent

Skills