Job Description
The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.
- Responsible to each separate individual result (collection result).
- Advise customer to make the payment on time.
- Re act as a reminder to remind customer regarding the payment due date
- Response customer request based on the customer requirement
- To ensure to maintain customer service and company image.
- Complete dunning activities based on allocated queues.
- Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance with credit term.
- Ensure good clients relationship & service levels.
Job Requirements
- Minimum SPM, STPM, Diploma or Degree Holder.
- Fresh graduate are encourage to apply.
- Good communication in English & Malay
- Well knowledge of PC and proficiency in MS Office
- Listening skills to empathize and listen to other person’s ideas
- Persuasion skills in order to move others into positive action, attitudes and behavior
- Ability to handle & manage stress
- Willing to be based at Butterworth, Penang
- Able to join immediately will be priority
Skills
Company Benefits
Inpatient & Outpatient Medical Coverage
For Permanent Employees
Group Personal Accident & Term Life Insurance
For Permanent Employees
Staff Awards & Appreciations
For Permanent Employees
Staff Financing Scheme
For Permanent Employees
Opportunities for Career Development
For all employees
Continuous Training Provided
For all employees
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Customer Service
Company Profile
AEON Credit Service (M) Berhad
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 60 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.