Job Description

• Proactively engaging with existing merchant partners to understand their needs and provide tailored solutions
• Acquiring new merchant partners by identifying and pursuing promising leads in the local market
• Negotiating and closing merchant partnership agreements to expand our network
• Providing on-site support and training to merchants on the effective use of our services
• Resolving any merchant queries or concerns in a timely and professional manner
• Monitoring merchant performance and identifying opportunities for growth and cross-selling
• Collaborating with the sales and marketing teams to develop and implement targeted campaigns
• Maintaining detailed records of all merchant interactions and transactions

Job Requirements

• Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively with merchants
• Excellent problem-solving and customer service skills, with a focus on delivering exceptional client experiences
• Familiarity with financial products and services, as well as the ability to understand and explain complex terms and conditions
• Proficiency in Microsoft Office applications
• A passion for sales and a proven track record of meeting or exceeding targets
• A valid driver's license and the ability to travel within the local region as needed
• Able to converse in Mandarin/ Hokkien will be an added advantage
• Candidate must willing to travel to Penang Island for visitation.

Skills