company-logo-image

Senior Merchant Service Executive - ( Sungai Petani)

ashley-avatar-image

AI-generated summary

beta

This job is about building strong relationships with local merchants and helping them thrive. You might like this job because you enjoy problem-solving, negotiating deals, and supporting businesses to succeed in their community.

RM 3500 - RM 5000

Sungai Petani , Kedah

Job Description

  • Proactively engaging with existing merchant partners to understand their needs and provide tailored solutions
  • Acquiring new merchant partners by identifying and pursuing promising leads in the local market
  • Negotiating and closing merchant partnership agreements to expand our network
  • Providing on-site support and training to merchants on the effective use of our services
  • Resolving any merchant queries or concerns in a timely and professional manner
  • Monitoring merchant performance and identifying opportunities for growth and cross-selling
  • Collaborating with the sales and marketing teams to develop and implement targeted campaigns
  • Maintaining detailed records of all merchant interactions and transactions

Job Requirements

  • Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively with merchants
  • Excellent problem-solving and customer service skills, with a focus on delivering exceptional client experiences
  • Familiarity with financial products and services, as well as the ability to understand and explain complex terms and conditions
  • Proficiency in Microsoft Office applications
  • A passion for sales and a proven track record of meeting or exceeding targets
  • A valid driver's license and the ability to travel within the local region as needed
  • Able to converse in Mandarin/ Hokkien will be an added advantage


Skills

Negotiation

Company Benefits

Inpatient & Outpatient Medical Coverage

For Permanent Employees

Group Personal Accident & Term Life Insurance

For Permanent Employees

Staff Awards & Appreciations

For Permanent Employees

Staff Financing Scheme

For Permanent Employees

Opportunities for Career Development

For all employees

Continuous Training Provided

For all employees


Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Senior Executive

Job Specialisation


Company Profile

AEON Credit Service (M) Berhad-logo-image

AEON Credit Service (M) Berhad

 AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles. Our business philosophy is based on "Customer Satisfaction" and we strive to...