Job Description

Jobs Kreate is recruiting on behalf of a client for a shipboard Assistant Systems Manager position. The successful candidate will support the Systems Manager in maintaining onboard IT infrastructure, resolving technical issues and assisting crew and guests with technology-related needs.

Build your international IT career while working at sea and travelling to destinations around the world. The vessel, itinerary and sailing region will be assigned by the company based on operational requirements.

• Support the Systems Manager in maintaining onboard computers, servers, networks, cabling systems and related IT equipment. 
• Perform daily IT operational tasks according to technical run books and procedures. 
• Troubleshoot and repair computer, printer and workstation hardware. 
• Respond promptly to technical support requests from crew members and onboard departments. 
• Provide user training and support for common PC applications and specialised property-management systems. 
• Support point-of-sale terminals and other operational systems used onboard. 
• Assist with guest-facing technology, including televisions, telephones and digital signage. 
• Help guests troubleshoot Wi-Fi connections, personal devices and the cruise line’s mobile application. 
• Serve as an IT liaison for guests and provide clear, professional technical assistance. 
• Keep the leadership team informed of IT issues that may affect onboard operations. 
• Conduct assigned IT store inventory checks twice monthly before full loading. 
• Follow all onboard safety, security, public health and emergency procedures.

Job Requirements

• Open to Malaysian and Singaporean citizens only. 
• This is a full-time position. Part-time applications will not be considered. 
• Minimum 1 year of hands-on experience supporting IT systems, application users, operations or systems administration. 
• Degree in Computer Science or a related field is required. 
• Formal training in relevant IT hardware and software is required. 
• Able to troubleshoot and repair PCs, printers and related hardware. 
• Experience with operating systems and general network, server and cabling support. 
• Experience with MXP software is preferred. 
• Proficient in PC-based databases, spreadsheets and word-processing software. 
• Strong administrative, troubleshooting and user-support skills. 
• Excellent spoken and written English communication skills. 
• Additional language abilities are an advantage. 
• Guest-focused, service-oriented and able to explain technical matters clearly. 
• Flexible, dependable and able to provide critical technical support outside normal working hours when required. 

Salary

• Salary: USD 3,000.00 
• Contract duration: 6 months 

Benefits

• Tax-free Income 
• Accommodation Provided 
• Staff Meal 
• Medical Insurance 
• Medical Coverage On-site 
• Flight Ticket Two-way 
• Travel Around the World 

Skills